OUR PROCESS
Receiving---- we receive bulk devices from carriers, manufacturers vendors on a weekly basis. we have a very stable and steady inventory source to make sure we can offer you the most up to date devices.
Testing---- we have a core team of 15 people focusing on our inventory testing, unlocking and data wiping. Our team is well trained with our in house phonecheck testing program. We strictly follow R2 guideline ensure all personal information is wiped off before devices are up for sale. All devices are iCloud account , google account, Samsung account free!
Repairing and refurbishing---- Phones that did not pass fully functional in house testing will be directed to our repair and refurbish department. Our repair technicians are constantly learning and practicing the most up to date repair technics , all repaired and refurbished devices will go through our phonecheck testing again to make sure they are fully functional before putting up for sale.
Shipping--- Our shipping team will be the most efficient team you have ever met, we are able to ship out averagely 2000 devices a day. All of our devices are well checked and packed. We are partners with UPS, FedEx, USPS, we ship 6 days a week besides Sunday!
Customer Service and RMA----All of our devices are backed up with our 30 days replacements warranty, easy return and fast turn around will make your purchase with us headache free.